Last Updated: September 2026
1. Introduction
At Boundless Gracia Children’s Foundation, we are committed to protecting your privacy and safeguarding the personal information entrusted to us.
This Privacy Policy explains how we collect, use, store, protect, and manage personal information when you visit our website, interact with our services, make donations, participate in our programs, volunteer, or communicate with our organisation.
As a children-focused organisation operating in Uganda, we recognise the importance of protecting the privacy and personal data of our donors, volunteers, partners, beneficiaries, website visitors, and other stakeholders.
We handle personal information responsibly and in accordance with applicable data protection and privacy laws, including Uganda’s Data Protection and Privacy Act, 2019, where applicable.
By using our website or voluntarily providing your personal information, you acknowledge the practices described in this Privacy Policy.
Please also review our Terms and Conditions for additional information about the use of our website and services.
2. What Personal Information Do We Collect?
Boundless Gracia Children’s Foundation may collect and process personal information that you voluntarily provide or that is generated through your interaction with our website and services.
The information we may collect includes:
Information You Provide Directly
- Full name and contact details.
- Email address and telephone number.
- Information submitted through contact forms.
- Volunteer applications and partnership inquiries.
- Donation-related information and communication records.
- Information provided when subscribing to newsletters or organisational updates.
- Correspondence with our staff and representatives.
Website and Technical Information
When you visit our website, certain technical information may be collected, including:
- Internet Protocol (IP) address.
- Browser type and device information.
- Pages visited and browsing activity.
- Website usage statistics.
- Cookies and similar tracking technologies, where enabled.
Information Relating to Children and Beneficiaries
Where necessary for our charitable programs, we may process relevant information relating to children, beneficiaries, or their guardians.
Such information will be handled with particular care, appropriate safeguards, and applicable consent or other lawful requirements.
We aim to collect only information that is necessary, relevant, and proportionate to the purposes for which it is required.
3. How Do We Use Your Personal Information?
The personal information collected by Boundless Gracia Children’s Foundation may be used for the following purposes:
Service Delivery and Communication
- Responding to inquiries and requests.
- Communicating with donors, volunteers, partners, and beneficiaries.
- Providing information about our programs and activities.
- Processing and acknowledging donations.
- Managing volunteer applications and partnership requests.
Organisational Development
- Improving our website and digital services.
- Evaluating the effectiveness of our programs.
- Conducting internal research and analysis.
- Understanding stakeholder needs and feedback.
- Supporting strategic planning and organisational development.
Awareness and Engagement
Where permitted and appropriate, we may use your contact information to send newsletters, event announcements, fundraising updates, and information about our initiatives.
You may opt out of non-essential communications at any time.
Legal and Administrative Purposes
We may process personal information to fulfil applicable legal obligations, maintain organisational records, address complaints, prevent misuse of our services, and protect our legitimate organisational interests.
4. Who Do We Share Your Information With?
Boundless Gracia Children’s Foundation respects the confidentiality of personal information.
Access to your information is limited to authorised personnel and carefully selected service providers who require it for legitimate organisational purposes.
We may share relevant information with:
- Authorised staff and representatives.
- Website hosting and technical service providers.
- Email communication and newsletter platforms.
- Donation processing and payment service providers.
- Professional advisers where necessary.
- Government authorities or regulatory bodies where legally required.
We do not sell, rent, or commercially distribute your personal information to unrelated third parties.
Where information is used for statistical analysis, research, or organisational reporting, we aim to use aggregated or anonymised data wherever reasonably possible.
International Data Transfers
Some of our website applications, hosting services, or digital platforms may store or process information outside Uganda.
Where personal data is transferred internationally, we will take appropriate steps to ensure that such transfers are handled in accordance with applicable data protection requirements.
5. Data Protection and Security
Protecting your personal information is an important responsibility of Boundless Gracia Children’s Foundation.
We implement appropriate administrative, technical, and organisational safeguards designed to protect personal information against:
- Unauthorised access.
- Unlawful processing.
- Accidental loss or destruction.
- Unauthorised disclosure.
- Alteration or misuse of information.
Access to personal data is restricted to individuals who require it for authorised purposes.
Although we take reasonable measures to safeguard your information, no method of electronic transmission or internet storage is completely secure.
We therefore cannot guarantee absolute security of information transmitted through our website.
6. How Long Do We Retain Your Information?
Boundless Gracia Children’s Foundation retains personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, including organisational, administrative, reporting, and legal requirements.
When personal information is no longer required, we will take appropriate steps to securely delete, anonymise, or otherwise dispose of it in accordance with applicable requirements.
Retention periods may vary depending on the type of information and the purpose for which it was collected.
7. Cookies and Website Tracking
Our website may use cookies and similar technologies to improve functionality, understand visitor behaviour, and enhance the user experience.
Cookies may help us:
- Remember user preferences.
- Understand website traffic and performance.
- Improve website navigation.
- Analyse visitor interactions.
- Support website security and functionality.
Where required, we will seek consent before using non-essential cookies.
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website features.
8. Third-Party Websites and External Links
Our website may contain links to external websites, platforms, or services operated by third parties.
These websites may have their own privacy policies, security practices, and data collection procedures.
Boundless Gracia Children’s Foundation does not control the privacy practices of external websites and encourages visitors to review their respective privacy policies before submitting personal information.
9. Protection of Children’s Personal Information
As an organisation dedicated to supporting vulnerable children, we recognise the importance of safeguarding children’s personal information, privacy, and dignity.
We take particular care when handling information relating to children, including photographs, personal stories, educational information, and beneficiary records.
Where children’s personal information is collected or used, we will apply appropriate safeguards and seek parental or guardian consent or other lawful authorisation where required.
We do not knowingly use children’s personal information for unrelated purposes without an appropriate lawful basis.
Our commitment extends beyond data security to ensuring that the privacy and dignity of every child are respected.
10. Your Data Protection Rights
Subject to applicable laws, you may have the right to:
- Request access to personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of personal information where legally applicable.
- Object to certain forms of data processing.
- Withdraw consent where processing is based on consent.
- Request information about how your personal data is being used.
- Opt out of promotional emails and non-essential communications.
- Raise concerns about how your personal information is handled.
To exercise these rights, please contact Boundless Gracia Children’s Foundation through the contact information provided on our website.
We may request reasonable verification of your identity before processing certain requests.
We will respond to requests in accordance with applicable data protection laws.
11. Changes to This Privacy Policy
Boundless Gracia Children’s Foundation reserves the right to review, update, or amend this Privacy Policy when necessary to reflect changes in our operations, website functionality, services, or applicable legal requirements.
Any updates will be published on this page, together with the revised date.
We encourage visitors, donors, volunteers, and partners to review this page periodically to remain informed about how their personal information is handled.
12. Contact Us About Privacy and Data Protection
If you have questions, concerns, or requests relating to this Privacy Policy or the processing of your personal information, please contact us.
Boundless Gracia Children’s Foundation
Kawada, Nansana Municipality, Wakiso District, Uganda
+256 773 130832
+256 705 261973
www.boundlessgracia.org